At UrbanKicks Hub, your privacy is a top priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from our store. By using our services, you agree to the terms outlined below.
1. Information We Collect
We collect both personal and non-personal information to provide and improve our services:
A. Personal Information
When you make a purchase, create an account, or contact us, we may collect:
Your full name
Email address
Phone number
Shipping and billing address
Payment details (processed securely via third-party payment gateways)
Order history and customer support interactions
B. Non-Personal Information
We automatically collect certain information about your device and browsing behavior:
IP address
Browser type and version
Device type
Referral source
Pages viewed and time spent on the site
This data helps us optimize your shopping experience and analyze website performance.
2. How We Use Your Information
We use the information we collect to:
Process and fulfill orders
Provide order updates and customer support
Customize and improve your shopping experience
Detect and prevent fraud or unauthorized transactions
Send promotional emails (only with your consent)
Improve website design, functionality, and security
3. Sharing Your Information
We value your trust and do not sell your personal information. However, we may share your data in the following cases:
With trusted third-party service providers (e.g., payment processors, shipping partners, analytics tools) to operate our store
To comply with legal obligations or respond to lawful requests from authorities
In the event of a business transfer (e.g., sale, merger, acquisition), your data may be transferred accordingly
All third parties are required to protect your data in accordance with this policy.
4. Data Retention
We retain your personal information only as long as necessary to:
Fulfill the purposes described in this policy
Comply with legal obligations (e.g., tax and accounting laws)
Resolve disputes and enforce our agreements
You may request data deletion at any time (see Section 6).
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
Remember your preferences
Enable shopping cart functionality
Analyze traffic and user behavior
Deliver personalized advertising (if you opt in)
You can disable cookies through your browser settings, but this may affect your site experience.
6. Your Rights and Choices
You have the right to:
Access, correct, or delete your personal data
Withdraw consent for marketing communications
Request information about data usage and sharing
File a complaint with a data protection authority if you believe your rights were violated
To exercise these rights, contact us at [email protected].
7. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include:
SSL encryption
Secure payment gateways
Limited access to sensitive data
Regular software updates and security audits
While no system is 100% secure, we do our best to safeguard your data.
8. Children’s Privacy
UrbanKicks Hub does not knowingly collect or solicit personal information from children under 13. If you believe a child has provided us with personal data, please contact us immediately and we will delete it.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these sites. We encourage you to review their privacy policies before sharing your information.
10. Changes to This Privacy Policy
We may update this policy periodically to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page regularly. The latest version will always be posted here with the effective date.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
UrbanKicks Hub
📧 [email protected]
📞 +1 (470) 555-4763
📍 079 Johnson Dam, New Jordanville, VA 23250, USA
