At UrbanKicks Hub, we’re committed to delivering your order as quickly and efficiently as possible—with free standard shipping on all U.S. orders, every day. No hidden fees, no minimums. Just simple, stress-free shopping from start to finish.

🚚 Free U.S. Shipping – Always
We proudly offer 100% free standard shipping on all domestic orders within the continental United States. Whether you're ordering one pair or several, you’ll never pay extra for shipping.

Shipping coverage includes:

All 48 contiguous U.S. states

Excludes U.S. territories, Alaska, Hawaii, APO/FPO addresses (see below)

🕒 Order Processing Time
We process and ship orders Monday through Friday. Most in-stock items are processed within 1–2 business days.

You’ll receive an email confirmation as soon as your order is placed, and a second email with tracking details once it ships.

Please note: Processing times may extend slightly during holidays or peak sales.

🚛 Estimated Delivery Time
Standard Shipping (FREE):

Estimated delivery: 3–7 business days after processing

Carrier: USPS, UPS, or FedEx (based on your location and order size)

All shipments include tracking information

🔍 Order Tracking
As soon as your order ships, we’ll send you a tracking number via email so you can follow your package every step of the way. You can also log into your account to view real-time shipping updates.

If you haven’t received your tracking email within 3 business days, please contact us for assistance.

🧭 Shipping Address Requirements
To ensure successful delivery, please:

Provide a valid and complete shipping address at checkout

Double-check apartment or unit numbers, zip codes, and spelling

Use a residential or business address (PO Boxes are accepted for USPS orders only)

UrbanKicks Hub is not responsible for shipping delays caused by incorrect or incomplete address information.

🌎 International Shipping
At this time, we ship only within the United States. We are working on expanding our shipping zones and hope to offer international delivery soon.

📦 Lost or Damaged Packages
If your package arrives damaged or doesn’t arrive at all, please contact our support team within 7 days of the expected delivery date. We’ll open a claim with the carrier and assist you with a replacement or refund as needed.

❗ Delivery Exceptions & Notes
Orders placed after 12 PM EST on Fridays or during the weekend will begin processing on the next business day.

Shipping timelines are estimates and not guaranteed, especially during high-volume periods (e.g., holidays).

We reserve the right to cancel or delay shipments in the event of force majeure or logistical disruptions.

🧾 Questions About Shipping?
If you have any concerns about shipping times, tracking, or delivery issues, feel free to reach out to our support team. We’re here to help ensure your kicks arrive fast, free, and in perfect condition.


Thanks for shopping with UrbanKicks Hub — where great shoes and free shipping always go hand in hand.